Wellness with Shez & Del
Effective Date: 07/05/2025
Connect. Empower. Thrive.

At Wellness with Shez & Del, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws.

1. Who We Are

Wellness with Shez & Del is founded by Sherrie Morgan and Deleine Gavin-Cox, providing wellness and holistic health services. We are committed to respecting your personal data and ensuring it is handled responsibly.

2. What Information We Collect

We may collect personal information such as:

• Your full name

• Contact details (phone number, email, mailing address)

• Date of birth and gender

• Emergency contact information

• Relevant health information

• Payment details (for billing purposes)

• Session notes or consultation history

• Any communication you have with us

3. How We Collect Your Information

We collect your information through:

• Online booking forms or contact forms

• Phone, email, or in-person communication

• Wellness consultations or sessions

• Voluntary feedback or surveys

4. Why We Collect Your Information

We collect your personal data to:

• Deliver our wellness services

• Manage bookings and appointments

• Communicate with you about your sessions

• Maintain accurate health records

• Comply with professional and legal obligations

• Process payments and issue receipts

• Improve our services and client experience

5. How We Store and Protect Your Data

Your information is stored securely using industry-standard measures. We take reasonable steps to protect your data from loss, misuse, unauthorised access, or disclosure. These steps may include:

• Password-protected systems

• Secure digital and physical storage

• Limiting access to authorised personnel only

6. Disclosure of Information

We do not sell, trade, or rent your personal information. We may disclose your data:

• To third-party providers who assist us in delivering services (e.g., scheduling or payment processors), under strict confidentiality

• When required by law, subpoena, or legal process

• With your explicit consent

7. Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Ask for corrections if your information is outdated or inaccurate

To make such requests, contact us via the details below. We will respond within a reasonable time.

8. Website and Cookies

Our website may use cookies to improve your experience. These small data files help us understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

9. Changes to This Policy

We may update this Privacy Policy as needed. All changes will be posted on our website, and the effective date will be updated. Continued use of our services after changes implies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about how we handle your privacy, please contact:

Wellness with Shez & Del
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]